Safety Protocols
Dear Wired Orthodontics Family:
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our office follows infection control recommendations made by the Canadian Dental Association, Royal College of Dentists Of Canada, and Public Health Agency of Canada. We follow the activities of these agencies very closely so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
You may see some changes when it is time for your next appointment. We made these changes to protect you and our team:
• Please fill out these two COVID related forms ahead of time:
• Our Waiting Room has limited seating to comply with proper social distancing recommendations and for your safety. We ask that you come into the office by yourself or if needed, with only one guardian. We ask all other family members to remain in the car to minimize your exposure. We will also be making the appointments before each patient leaves, which can be rescheduled as needed via text, email or phone.
• Our tooth brushing station is closed, so please brush before arriving at the office.
• All Patients and Guardians are required to wear a mask.
• Upon arrival, we will verify screening questions, take your temperature using a no-touch thermometer, ask you to wash your hands for 20 sec with soap and water.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time.
• We will do our best to continue to accommodate your schedules and ask for your patience as we learn to manage our schedules as well.
• We understand that everyone is as anxious to come back and see us as we are to see you. We kindly ask that you allow us to reach out to you, rather than you calling us to reschedule your appointment. This will allow us to get everyone rescheduled in the most efficient and fair manner to everyone.
• However, if anything is loose, broken, or doesn’t fit, please email us or let us know when we are scheduling your next appointment so we can reserve the correct amount of time for your appointment.
We love having you as part of our family and we are so excited to see you all again! Please don’t hesitate to ask any questions you may have about treatment or any updates in our office.
Warmly,
Dr. Nalbandian and the Wired Orthodontics Team